One platform connecting
Freight Forwarders & Customers -
from Quote to Booking.
RFQ Management | Quoting | Booking Management | Consol Management | Rate Management | Customer Portal | AI-Assisted Intake | Shipment Visibility | Single Source of Truth | Cost Transparency
Built for both sides of the transaction.
Two sides. One platform.
Freight forwarding is a relationship business.
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Terminal2 keeps it that way, while giving everyone the tools, visibility and speed they need.
Freight Forwarders
Take control of your growth.
From RFQ to booking to final charges, everything is connected in one place. No more switching between systems, chasing emails or losing time to manual quotes.
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Terminal2 was built by people who have done your job - so it works the way you actually work.
CUSTOMMERS
Get the visibility you've always needed.
Faster quotes. Transparent cost breakdowns. Real-time shipment updates. No more calls to find out where your cargo is.
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Terminal2 gives you direct access to the information you need, when you need it.
Sound familiar?
The reality of how freight
forwarding works today.
For Freight Forwarders
Growth shouldn't mean more chaos.
Growth in freight forwarding rarely stalls because of lack of demand. It stalls because of the administrative weight that comes with it. Every new shipment adds another thread of emails, another spreadsheet, another system to cross-reference. The majority of RFQ effort produces no revenue — not because forwarders aren't competitive, but because the process itself is broken.
For Customers
Waiting days for a quote is not a strategy.
Sending an RFQ and waiting, sometimes days, for a response that is difficult to interpret, harder to compare and rarely complete is not a procurement strategy. It is a liability. Opaque cost structures, inconsistent pricing and a lack of real-time visibility force decisions to be made on incomplete information.
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THE SOLUTION
THIS IS THE PROBLEM TERMINAL2 WAS BUILT TO SOLVE.
Terminal2 centralizes the entire commercial transaction, from RFQ to quote to booking to charges, in a single, connected platform. Every piece of information exists in the context of every other piece of information.
No more cross-referencing emails to confirm a rate. No more switching between systems to verify a booking. No more charges that arrive disconnected from the shipment they belong to.
Terminal2 does not replace the relationships that define this industry. It removes the administrative friction that gets in the way of them.
Connected by design.
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RFQs, quotes, bookings and charges all live in one place and work in the context of each other. No cross-referencing. No version confusion.
Visibility that replaces phone calls.
Shippers get their own portal to access quotes, track shipments and review charges, without even picking up the phone.
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Quotes that actually convert.
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Built-in rate management, consol visibility and calculations mean faster, more accurate and more competitive quotes every time.
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Structure without losing the relationship.
Terminal2 handles the admin so your team can focus on the conversations that matter. The platform works quietly — the relationships stay front and centre.
We've done your job.
That's why this works.
Why Terminal2?
Terminal2 was not designed in the abstract. It was built by professionals with over three decades of combined experience in freight forwarding and supply chain management - people who have sat on both sides of this transaction and understood precisely where the system was failing.
The result is a platform that requires no lengthy implementation, no extensive training and no disruption to existing operations. Terminal2 works the way your business already works — and then makes it work better.
NOW AVAILABLE
AI-assisted intake.
Less manual work, from the very first message.
Terminal2 is built on the belief that technology should reduce friction, not add complexity. That same principle guides how we approach AI - in specific, deliberate places where it genuinely speeds things up and removes manual effort.
Starting with AI-assisted intake, which turns raw email requests into structured, actionable workflows without a single keystroke of duplicate data entry. More capabilities are coming — each one chosen because it makes a real difference.
INCOMING
Raw email request received — any format, any structure
AI PROCESSING
Terminal2 reads, interprets and structures the request automatically
STRUCTURED RECORD
Clean, complete RFQ created — no manual data entry
WORKFLOW INITIATED
Quote, booking, charges — all connected from the first message